All purchases made in the physical Cantê store or in the online store at https://www.cantelisboa.com/pt/ are subject to Portuguese law.
Cantê accepts exchanges/returns of articles within the deadlines mentioned below and according to the store where the articles were purchased.
For an exchange/return to be successfully carried out, the item must be delivered in its perfect condition, in the same way it was sold and accompanied by the respective invoice, labels, hygienic protector, bag, etc.
We do not exchange/return altered, washed, used, with odors or in any way damaged by misuse of the same.
Cantê is not responsible for the misuse of its articles, nor for their incorrect washing. We always suggest you consult the section CARE AND WASHING INSTRUCTIONS.
Before each purchase we also suggest that you consult the SIZES GUIDE section, in order to make the most informed purchase possible.
The customer support team will be happy to help if you have any questions.
The physical store and the online store work with different stocks and are subject to different regulations.